Refund & Cancellation Policy
Last updated: October 2026
Please read our cancellation and refund policy carefully before booking your stay at Desert Rose Camp.
No prepayment
No prepayment is needed to book. You pay the full amount in cash when you arrive at the camp. No credit card or online payment is required to reserve your tent.
Cancellation
If the reservation is cancelled, modified, or in the case of a no-show, the total price of the reservation will be charged. Because we hold your tent for you and may turn away other guests, cancellations and no-shows are charged in full.
Modification
Changes to your dates or tent type are treated as a modification. Please contact us as early as possible — we will do our best to accommodate changes subject to availability.
Refunds
As payment is taken in cash at the property and cancellations are charged in full, refunds are not issued after a cancellation or no-show. If you believe a charge was made in error, contact us at sales@desertrosecamp.com.
Force majeure
In the event of circumstances beyond our control (such as severe weather or government restrictions) that prevent your stay, we will work with you to reschedule your booking. Contact us as soon as possible.
Contact
For any questions about cancellations or refunds, contact us at sales@desertrosecamp.com or +968 7997 9961.